Data We Process
We may process account data, company details, user roles, emails, phone numbers, support
messages, eCMR records, signatures, attachments, uploaded PDFs and images, OCR extraction
results, TruckSim cargo manifests, API payloads, billing references, security logs, and
usage events.
Optional Salary Survey
Salary-survey storage is separate from public publication, and all public survey routes are
disabled unless the operator explicitly enables them after a privacy review. When enabled, the
survey stores profession, education and experience bands, position level, company-size band,
region, salary and bonus figures, selected skills and benefits, and optional free text. A
browser-local marker is transformed with a keyed one-way digest before storage, but it is not
verified identity, does not prevent repeat submissions, and does not make a response anonymous.
Aggregate output uses cohort suppression and rounded salary averages; these controls reduce
direct disclosure risk but are not an anonymity guarantee.
How We Use Data
Data is used to provide the platform, authenticate users, operate eCMR workflows, run
AI-assisted eCMR/OCR/TruckSim features, maintain audit trails, support beta operations,
secure the service, improve reliability, and communicate about accounts, upgrades, or support.
AI and OCR Processing
AI and OCR features may send selected text, files, or structured fields to configured AI
providers or platform-managed services for extraction, mapping, summarization, or load
analysis. Customers should avoid uploading unnecessary personal or sensitive data.
Sharing and Subprocessors
We may use infrastructure, email, payment, analytics, OCR, AI, logging, and security
providers to operate the service. We do not sell customer freight records. Customer-specific
subprocessors can be documented in paid/pro or production agreements.
Retention and Deletion
Retention depends on account status, audit requirements, legal obligations, backup cycles,
and commercial terms. Deletion requests can be sent to
info@e-scm.org.
Security and User Rights
We use access controls, authentication, audit records, and operational logging to protect
the platform. Users may contact us to request access, correction, export, restriction, or
deletion where applicable under law and contract.