Generic requirements
Last updated: April 26, 2026
This notice describes the baseline privacy handling for Live Beta freemium use and paid/pro SaaS upgrades on e-scm.org. It is intended to be replaced or supplemented by signed data processing terms for production customers.
We may process account data, company details, user roles, emails, phone numbers, support messages, eCMR records, signatures, attachments, uploaded PDFs and images, OCR extraction results, TruckSim cargo manifests, API payloads, billing references, security logs, and usage events.
Data is used to provide the platform, authenticate users, operate eCMR workflows, run AI-assisted eCMR/OCR/TruckSim features, maintain audit trails, support beta operations, secure the service, improve reliability, and communicate about accounts, upgrades, or support.
AI and OCR features may send selected text, files, or structured fields to configured AI providers or platform-managed services for extraction, mapping, summarization, or load analysis. Customers should avoid uploading unnecessary personal or sensitive data.
We may use infrastructure, email, payment, analytics, OCR, AI, logging, and security providers to operate the service. We do not sell customer freight records. Customer-specific subprocessors can be documented in paid/pro or production agreements.
Retention depends on account status, audit requirements, legal obligations, backup cycles, and commercial terms. Deletion requests can be sent to info@e-scm.org.
We use access controls, authentication, audit records, and operational logging to protect the platform. Users may contact us to request access, correction, export, restriction, or deletion where applicable under law and contract.